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Privacy Policy

Last updated: January 20, 2026 | Effective date: January 20, 2026

Nord Kapek ("we", "us", or "our") values your personal privacy and is committed to protecting your personal information. This Privacy Policy details our operational practices regarding the collection, handling, storage, and sharing of personal data gathered when you visit our website, interact with our user portal, or make use of our algorithmic trading tools.

1. Legal Framework and Data Controller

In accordance with the Data Protection Act 2018 and the United Kingdom General Data Protection Regulation (UK GDPR), Nord Kapek serves as the data controller responsible for personal information submitted through the Platform. Our operations are governed by data minimization principles, technical confidentiality, and secure processing standards.

2. Categories of Information We Collect

Depending on your engagement with our platform, we collect and process several categories of information:

  • Identity and Contact Data: Full name, verified email address, phone number, and residential country provided during registration or customer support requests.
  • Technical and Connection Data: IP addresses, browser fingerprint, device type, operating system version, time zone, diagnostic logs, and cryptographic public keys.
  • API Integration Information: Exchange API keys, trade permission tokens, and execution timestamps. We strictly reject API tokens configured with withdrawal permissions.
  • Usage and Performance Telemetry: Feature interaction metrics, algorithmic parameters configured, latency statistics, and error diagnostic outputs.

3. Legal Grounds for Processing

We process your data strictly under recognized UK GDPR legal grounds, including:

  • Performance of Contract: Facilitating platform operation, executing automated trading signals, and maintaining service reliability.
  • Legal Compliance: Satisfying anti-money laundering (AML), fraud prevention, and electronic communications regulatory requirements.
  • Legitimate Interests: Hardening network infrastructure, monitoring platform stability, mitigating bot abuse, and optimizing algorithmic execution speed.
  • Consent: Sending voluntary platform update advisories or non-critical diagnostic telemetry where explicitly consented to.

4. Cookies and Analytical Trackers

The Platform employs strictly necessary session cookies to maintain your authenticated session, cryptographic security tokens, and user interface preferences. We do not use third-party behavioral advertising cookies or cross-platform tracking pixels. You can configure your browser to reject cookies, though certain core functional modules of the Platform may cease to function correctly.

5. Disclosure of Personal Information

Nord Kapek does not sell, rent, or trade your personal data. We disclose information solely to trusted sub-processors necessary to run the service under strict confidentiality commitments:

  • Tier-1 cloud infrastructure providers located in high-security European data centers;
  • Encrypted notification and email gateway delivery providers;
  • Independent cybersecurity auditors conducting system intrusion testing;
  • Law enforcement or regulatory authorities solely upon receipt of a legally binding UK court order or statutory requirement.

6. Data Security and Encryption Standards

We deploy bank-grade cryptographic protocols to safeguard user data. User-supplied API keys and sensitive communication payloads are secured using AES-256-GCM encryption at rest and TLS 1.3 encryption in transit. Internal infrastructure access is constrained by zero-trust architecture, multi-factor authentication, and audited access logs.

7. Retention Periods

We retain personal information only for the duration required to satisfy the operational purposes outlined in this policy or to comply with statutory accounting and tax retention periods under UK corporate regulations. Once your account is formally closed and statutory obligations expire, records are securely expunged or irreversibly pseudonymized.

8. Your Statutory Rights

Under the UK GDPR, you maintain substantial statutory rights concerning your personal information, including:

  • The right to access and receive a portable copy of your personal data;
  • The right to rectify incomplete, inaccurate, or outdated information;
  • The right to request the erasure of your personal data ("right to be forgotten");
  • The right to restrict or object to the processing of your data under specific conditions;
  • The right to lodge a formal complaint with the UK Information Commissioner's Office (ICO).

9. International Transfers

Should any operational routine require cross-border data transmission outside the United Kingdom or European Economic Area, Nord Kapek ensures equivalent protection standards through Standard Contractual Clauses (SCCs) or UK International Data Transfer Agreements (IDTAs).

10. Contacting Our Data Protection Team

For questions or requests regarding your personal information, please reach out to our privacy officer at [email protected] or address postal inquiries to Nord Kapek Data Protection, Fenchurch Street 33, LS1 5AT Leeds, United Kingdom.